The new mattress may have a more noticeable odor than the ones sampled in the store due to material reasons such as fabric and cushion layer. But all mattress raw materials are tested before use, and the material odor will not pose a threat to the human body. You can first place the mattress in a well ventilated area, and the odor will quickly disappear.

In daily mattress use, various materials in the comfort layer will also be consumed during use, so when using the mattress, it can be replaced every two weeks for the first three months and every three months thereafter. Usually, the waist and hips are slightly softer than other areas, and the sinking of the comfort layer of the mattress varies in height, with a permissible range of 2-3CM (national standard range).  

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According to national and industry standards, the size error of mattress products within 1cm in length, width, and 1.5cm in height is in compliance with the standards and does not belong to quality issues. And all bed frames in the industry will be enlarged by 2-3cm, firstly to better fit the mattress, and secondly to leave enough space for placing bedding.

① After using the mattress for a period of time (1-3 months), the use of the comfort cushion layer will result in height loss, which is a normal phenomenon (the comfort cushion layer is a soft material), but it will not affect daily use at all;  

② The Ritz mattress has corrective function and can correct the problem of poor sleeping posture. This may cause discomfort for some users within 1-5 weeks, but please continue to use it. After 5 weeks of correction, the body will gradually adapt and feel very comfortable;